6ph1 Privacy Policy - Your Data Protection Rights in the Philippines

1. Information We Collect

1.1 Personal Information You Provide

When you register for a 6ph1 account, we collect personal information that you voluntarily provide, including:

• Identity Information: Full legal name, date of birth, gender, nationality, government-issued identification numbers (passport, driver's license, postal ID, or national ID)
• Contact Information: Email address, mobile phone number, residential address, postal code, city, and province within the Philippines
• Account Credentials: Username, password, security questions and answers, and account preferences
• Financial Information: Payment method details including GCash account, PayMaya account, bank account information, transaction history, deposit and withdrawal records
• Verification Documents: Copies of government-issued identification, proof of address (utility bills, bank statements), selfie photographs for identity verification
• Communication Records: Customer support interactions, chat logs, email correspondence, feedback, and surveys

1.2 Information Automatically Collected

When you access and use the 6ph1 platform, we automatically collect certain technical and usage information:

• Device Information: Device type, operating system, browser type and version, screen resolution, device identifiers
• Connection Information: IP address, internet service provider, geographic location (city and region based on IP), time zone
• Usage Data: Pages viewed, games played, betting patterns, session duration, clickstream data, features used, timestamps
• Cookies and Tracking Technologies: Session cookies, persistent cookies, web beacons, pixel tags, and similar technologies to enhance user experience and platform functionality
• Gaming Activity: Bet amounts, game outcomes, win/loss records, bonus usage, promotion participation, responsible gaming tool usage

1.3 Information from Third Parties

We may receive information about you from third-party sources including payment processors (GCash, PayMaya, banks), identity verification services, fraud prevention agencies, marketing partners, and regulatory authorities. This information is combined with data we collect directly to verify your identity, prevent fraud, comply with legal obligations, and improve our services.

2. How We Use Your Information

2.1 Account Management and Service Provision

6ph1 uses your personal information to create and manage your gaming account, process registrations, authenticate your identity, enable login and account access, maintain accurate account records, provide customer support, and facilitate communication regarding your account status, transactions, and platform updates.

2.2 Transaction Processing

We process your financial information to handle deposits via GCash, PayMaya, and bank transfers; execute withdrawal requests; maintain transaction records; prevent fraudulent transactions; comply with anti-money laundering regulations; and reconcile financial records for accounting and auditing purposes.

2.3 Gaming Services and Operations

Your data enables us to provide access to slots, live casino, bingo, and sports betting games; process bets and wagers; calculate and distribute winnings; enforce betting limits; administer bonuses and promotions; track loyalty program participation; and ensure fair play and compliance with game rules.

2.4 Security and Fraud Prevention

We use your information to verify identity and age (21+ requirement); detect and prevent fraud, money laundering, and collusion; monitor unusual betting patterns or account activity; protect against unauthorized access and cyber attacks; investigate suspected violations of Terms and Conditions; and maintain platform integrity and security.

2.5 Legal and Regulatory Compliance

6ph1 processes personal data to comply with Philippine laws including the Data Privacy Act of 2012; adhere to PAGCOR regulations and licensing requirements; respond to lawful requests from government authorities, courts, and regulatory bodies; maintain records required by anti-money laundering and counter-terrorism financing laws; and fulfill tax reporting obligations.

2.6 Marketing and Communications

With your consent, we use your contact information to send promotional offers, bonus announcements, new game notifications, personalized recommendations based on gaming preferences, newsletters, surveys, and marketing communications via email, SMS, and platform notifications. You may opt out of marketing communications at any time through account settings or by contacting customer support.

2.7 Platform Improvement and Analytics

We analyze usage data to improve platform functionality and user experience; develop new features and games; optimize performance and loading speeds; conduct research and statistical analysis; understand player preferences and behavior patterns; and enhance responsible gaming tools and protections.

3. Information Sharing and Disclosure

3.1 Service Providers and Partners

6ph1 shares personal information with trusted third-party service providers who perform functions on our behalf, including:

• Payment Processors: GCash, PayMaya, banks, and other payment service providers to process deposits and withdrawals
• Game Providers: Software developers and gaming studios that supply slots, live casino, and other games to the 6ph1 platform
• Identity Verification Services: Third-party verification providers that confirm your identity and age to comply with regulatory requirements
• Customer Support: Support service providers, chat platforms, and communication tools used to respond to your inquiries
• Technology Services: Cloud hosting providers, data storage services, security vendors, and technical support companies
• Marketing Partners: Advertising networks, analytics providers, and marketing platforms (only with your consent)

All service providers are contractually obligated to maintain confidentiality, use data only for specified purposes, and implement appropriate security measures. We do not sell your personal information to third parties for their marketing purposes.

3.2 Legal and Regulatory Authorities

We may disclose your personal information to government agencies, regulatory bodies, law enforcement, and courts when required by law; in response to valid legal processes such as subpoenas, court orders, or regulatory requests; to comply with PAGCOR reporting requirements; to investigate suspected illegal activity, fraud, or violations of our Terms; to protect the rights, property, or safety of 6ph1, our users, or the public; or in connection with legal proceedings or regulatory investigations.

3.3 Business Transfers

In the event of a merger, acquisition, corporate restructuring, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity or successor organization. We will notify you of any such change in ownership or control of your personal data and provide you with options regarding the continued use of your information.

3.4 With Your Consent

We may share your information with third parties when you have provided explicit consent for such disclosure, such as when you authorize us to share information with specific partners or participate in co-branded promotions.

4. Data Security Measures

4.1 Technical Security Controls

6ph1 implements comprehensive technical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

• Encryption: 256-bit SSL/TLS encryption for all data transmitted between your device and 6ph1 servers; AES-256 encryption for sensitive data at rest
• Secure Infrastructure: Firewalls, intrusion detection and prevention systems, DDoS protection, and regular security patching
• Access Controls: Multi-factor authentication, role-based access restrictions, password policies, and regular access reviews
• Data Segregation: Sensitive data stored in isolated environments with restricted access
• Monitoring: 24/7 security monitoring, automated threat detection, and incident response protocols

4.2 Organizational Security Measures

We maintain organizational policies and procedures including: employee confidentiality agreements and background checks; security awareness training for all staff handling personal data; data minimization principles limiting collection and retention to necessary purposes; regular security audits and penetration testing; documented incident response and data breach notification procedures; and third-party security assessments of service providers.

4.3 Your Security Responsibilities

While 6ph1 implements robust security measures, you also play a critical role in protecting your account. You agree to: use strong, unique passwords; never share your login credentials; enable two-factor authentication when available; logout after each session, especially on shared devices; keep your contact information updated for security alerts; report suspicious activity immediately; and avoid accessing your account over unsecured public WiFi networks.

5. Cookies and Tracking Technologies

5.1 Types of Cookies We Use

6ph1 uses cookies and similar technologies to enhance your experience on our platform. Types of cookies include:

• Essential Cookies: Required for platform functionality including authentication, session management, security features, and core gaming operations. These cannot be disabled without affecting platform usability.
• Functional Cookies: Remember your preferences, language settings, login status, and account configurations to provide personalized experience.
• Analytics Cookies: Collect aggregated usage statistics to understand how players interact with the platform, which games are popular, and where improvements can be made.
• Marketing Cookies: Track your activity to deliver relevant promotional offers and measure advertising effectiveness. These are only activated with your consent.

5.2 Managing Cookie Preferences

You can control cookie settings through your browser preferences to block, delete, or receive notifications about cookies. However, blocking essential cookies may prevent access to certain 6ph1 features and functionality. To opt out of marketing and analytics cookies, use the cookie preference center available in your account settings or adjust browser settings accordingly.

6. Your Data Protection Rights

6.1 Rights Under Philippine Law

Under the Data Privacy Act of 2012, Filipino data subjects have the following rights regarding their personal information:

• Right to Be Informed: You have the right to know what personal data is being collected, how it is used, and with whom it is shared.
• Right to Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete personal data.
• Right to Erasure/Blocking: You may request deletion or blocking of personal data that is no longer necessary for the purposes collected, subject to legal retention requirements.
• Right to Object: You can object to processing of your personal data for direct marketing purposes or legitimate interests.
• Right to Data Portability: You may request your personal data in a structured, commonly used, machine-readable format for transmission to another service provider.
• Right to File a Complaint: You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data protection rights have been violated.

6.2 Exercising Your Rights

To exercise any of these rights, contact our Data Protection Officer via email at [email protected] or through the account settings page. We will respond to your request within fifteen (15) days as required by Philippine law. We may request additional information to verify your identity before processing data subject requests.

7. Data Retention and Deletion

7.1 Retention Periods

6ph1 retains personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Retention periods vary by data category:

Data Category	Retention Period	Legal Basis
Account Registration Data	Duration of account + 5 years after closure	Anti-Money Laundering Regulations
Transaction Records	5 years from transaction date	Financial Record-Keeping Requirements
Gaming Activity Logs	5 years from activity date	PAGCOR Regulatory Requirements
Customer Support Records	3 years from last interaction	Business Operations and Dispute Resolution
Marketing Consent Records	Until consent is withdrawn + 1 year	Proof of Consent Compliance
Security and Fraud Logs	7 years from detection	Legal Defense and Regulatory Investigation

7.2 Account Closure and Data Deletion

If you close your 6ph1 account, we will cease active use of your personal data for marketing and operational purposes. However, certain data must be retained to comply with Philippine financial regulations, tax laws, and PAGCOR requirements. After the applicable retention period expires, your personal data will be securely deleted or anonymized so that it can no longer identify you.

8. Age Restrictions and Underage Protection

The 6ph1 platform is strictly intended for users who are at least twenty-one (21) years of age or the legal age of majority in their jurisdiction, whichever is greater. We do not knowingly collect personal information from individuals under the age of 21. During registration, you are required to provide your date of birth, and we verify age through government-issued identification documents.

9. International Data Transfers

Your personal information is primarily stored on servers located within the Philippines or in secure data centers in jurisdictions with adequate data protection standards. If we transfer data outside the Philippines, we ensure appropriate safeguards are in place including: standard contractual clauses approved by the National Privacy Commission; data processing agreements requiring service providers to maintain Philippine-equivalent data protection standards; encryption during transmission; and regular audits of data handling practices.

Game providers and payment processors may process certain data in their home jurisdictions (which may include countries in Europe, Asia, or North America) to deliver their services. Such transfers are governed by contracts ensuring compliance with Philippine data protection law and your rights as a data subject.

10. Changes to This Privacy Policy

6ph1 reserves the right to update, modify, or replace this Privacy Policy at any time to reflect changes in our data practices, legal requirements, technological developments, or business operations. Material changes to this Privacy Policy will be communicated to you through email notification, prominent platform notice, or account notification at least thirty (30) days before the effective date of changes.

Your continued use of the 6ph1 platform following notification of Privacy Policy changes constitutes acceptance of the updated terms. If you do not agree with the changes, you may close your account by contacting customer support. The "Last Updated" date at the top of this policy indicates when the most recent revision was made. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

11. Contact Information and Data Protection Officer

For questions, concerns, or requests regarding this Privacy Policy or 6ph1's data protection practices, please contact:

You may also file a complaint with the National Privacy Commission of the Philippines if you believe your data protection rights have been violated: